Privacy Policy

V. K. Woollen Industries (“VK Woollen”, “we”, “us”) manufactures carpet woollen yarn in Bikaner, Rajasthan. This policy explains what personal information we collect through this website and our enquiry channels, and how we use it.

• Your contact number, when you submit it through a form on this website
• Your name, company, email, phone number and address, when you enquire by email, phone or WhatsApp
• Order, billing and shipping details, when you buy from us
• Basic technical information such as browser type and pages visited, recorded in standard server logs

• To respond to enquiries and send quotations, shade cards and samples
• To process, invoice and dispatch orders
• To keep the records required by tax and customs law
• To maintain and improve this website

We do not sell or rent your personal information.

When you contact us on WhatsApp, the conversation is also subject to WhatsApp’s own terms and privacy policy. We use the messages only to deal with your enquiry or order.

We share information only where needed to serve you or where the law requires it: with transporters, freight forwarders and couriers; with banks and payment providers; and with tax, customs or other authorities.

We keep enquiry information for as long as needed to respond and follow up. Order and invoice records are kept for the periods required under Indian tax and accounting law.

We take reasonable steps to protect the information we hold against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.

This website uses only the cookies needed for it to work. If we add analytics in future, this section will be updated.

Under the Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal information, and withdraw consent you have given. To make a request, contact us using the details below.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

V. K. Woollen Industries, F-119, 120, Karni Industrial Area, Bikaner (Raj.) 334004, India. Email kharavkwoollen@gmail.com or call +91 74249 56587.