Terms & Conditions

These terms apply to every enquiry, quotation, sample and order placed with V. K. Woollen Industries, Bikaner (“VK Woollen”, “we”, “us”). By placing an order or using this website, you accept them. Where a signed contract or confirmed purchase order says otherwise, that document takes precedence.

Quotations are valid for the period stated on them. An order is confirmed only when we issue a written confirmation by email, WhatsApp or proforma invoice that states the yarn system, count, ply, twist, blend, shade, quantity, price and expected dispatch date.

Changes to a confirmed order must be agreed in writing and may change the price or dispatch date.

Bulk production is made against the master sample or lab dip approved by the buyer. Approval should be given in writing. Once approved, the master sample is the reference for checking every lot of that order.

Wool is a natural fibre, and small variations in shade, handle and lustre between dye lots are normal. Every lot is marked and recorded. For a single project or design, we recommend ordering the full quantity as one lot.

Count, ply and twist are held within commercially accepted tolerances for the yarn system ordered.

Prices are in Indian Rupees or US Dollars as quoted, and are ex-works Bikaner unless the quotation states another Incoterm. Taxes, duties and freight are extra unless included in the quotation.

Payment terms are as stated on the proforma invoice. We may hold dispatch until any payment due has been received.

Yarn is supplied on cones, in hanks or skeins, lot-marked and shade-labelled, in bales or cartons. Dispatch dates are estimates. Risk passes to the buyer as per the agreed Incoterm or, where none is agreed, on handover to the carrier.

Please inspect goods on receipt. Any claim must be made in writing with the lot number, photographs and a sample of the yarn, before the yarn is processed further, dyed, tufted or woven.

Where a claim is accepted, our liability is limited to replacing the affected yarn or refunding its invoice value.

Once dyeing or spinning of an order has begun, it can be cancelled only by mutual agreement. Costs already incurred for materials and processing may be charged.

We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, power or fuel shortages, strikes, transport disruption, or government action.

The content, photographs, logos and product information on this website belong to V. K. Woollen Industries and may not be copied or reused without our written permission. Specifications shown are indicative and do not form an offer.

These terms are governed by the laws of India. Courts at Bikaner, Rajasthan have exclusive jurisdiction over any dispute.

V. K. Woollen Industries, F-119, 120, Karni Industrial Area, Bikaner (Raj.) 334004, India. Email kharavkwoollen@gmail.com or call +91 74249 56587.